In this post, we will define the Best Customer Review Platforms In 2022. Consumers are looking for trustworthy businesses in the current economic climate. Reviews are, therefore, crucial to reputation management and the growth of any company.
According to Search Engine Land, 88% of customers believe in product reviews and personal advice. Companies can benefit from customer reviews Review management software makes it easier to gather information, organize, and then show reviews of consumers.
What is a Customer Review Platform?
The customer review platform allows consumers to provide feedback or reviews about the product’s site on behalf of the company. Besides studies, the platform offers additional features like the option to rate stars and a space for comments, including product images and the opportunity to post review content on various social media platforms.
Additional benefits of the review platform include:
- Provides various tools, such as Monitoring, Reporting Management, and many other devices.
- It offers you the chance to make improvements to your services or products
- Improve the reputation of the company
- Increase sales and conversion
- Improve Google Seller Ratings
7 Best Customer Reviews Platforms In 2022:
1: Wire
For many reasons, wire ranks as our number one choice as the best feedback platform in eCommerce. It’s a rapid-growing and robust platform to increase transparency between customers and companies.
The platform allows you to automatically gather, organize and showcase the top reviews on your websites to increase consumer trust, engagement, and sales.
If a consumer purchases an item, an email is sent to the purchasers, who are invited to give feedback. Unique and fresh content will increase the likelihood of Google, and other engines feature your business more frequently.
The most exciting aspect of this platform is that it has an option of an additional question feature to solicit your customers’ ratings, upload image recommendations, questions about the product, and more.
The images uploaded by users in the reviews will increase conversion rates by up to 25 percent. Wiremo’s analysis tools powered by AI analyze reviews to discover the most popular keywords, allowing your customers to review studies based on keywords.
furthermore, the Wiremo Carousel widget can be added to any page on your site to display messages to your customers. Again, by using the feature Triggers, you can entice your customers to stay loyal and give them coupons or other bonuses in a timely manner.
The ARR Statistics feature helps monitor the performance of campaigns, feedback, number of reviews and many other things. Other features offered by Wiremo include a user-friendly dashboard, multilingual capacity eCommerce plugins, app integrations, 24/7 support, etc.
2: Trustpilot
It was founded in 2007. Trustpilot is a highly effective customer-review platform that helps build trust and trust between companies and their customers. It is headquartered in Copenhagen and provides services across 50+ countries worldwide.
The platform is proud of more than 120 million reviews, six billion monthly impressions, and over 500K website reviews. It is a great platform to gather thoughts from consumers and aids in building the brand’s reputation and business.
The platform helps increase sales, driving more conversion and increase sales. Furthermore, it allows shoppers to buy without a doubt. Reviews from Trustpilot consumers also assist companies in improving the quality of services they offer and earning their customers’ trust.
In addition, sending out an invitation email to your customers asking for reviews is helpful. In addition, the platform offers the TrustBox widgets option to show reviews on your site.
The Analytics tool of Trustpilot allows users to analyze your performance, including the number of reviews, reviews, engagements and more. In addition, an integrated image generator creates attractive pictures of your most prevalent thoughts and makes it easier to post them on every Social media site.
3: Yotpo
Yotpo is among the most popular eCommerce customer review platforms that offer a variety of options for review software. It allows companies to produce many reviews, collect more traffic, increase conversion rates, and increase sales.
AI-powered solutions convert user-generated content into sales by collecting customer reviews, ratings, images and much other information. In-mail technology automates sending emails to customers to request feedback.
It also permits users to convert reviews into Facebook ads that can help you draw many more viewers and create more impressions. Furthermore, the platform lets users post their content on social media.
Using this Social Push tool, you can post your most famous client posts to Facebook, Twitter, Instagram and various social networks.
In addition, the platform provides an adjustable display, so you can easily modify the look to fit your branding. With Yotop, it is easy to showcase star ratings in your on-site search results to bring in customers and boost revenue. Additionally, an easy-to-use analytics tool is accessible to analyze your website’s performance.
4: Bazaarvoice
Bazaarvoice is a well-known review platform that allows you to reach new customers, increase engagement and loyalty, and increase sales. The platform is focused on collecting content from users and then displaying it worldwide.
According to Bazaarvoice, the platform connects more than 11,000 popular brands with their users, resulting in 50+ million reviews and six-plus million community members for reviewers.
Similar to Wiremo and Wiremo, it is focused on online sellers. It also automatically forwards emails to customers to ask for reviews. A variety of management and analytics tools provided by the platform can help analyze the performance to help you improve your products and decrease the rate of return.
It helps build consumers’ confidence by responding to their concerns and expanding the information.
Let customers share images and reviews to drive conversions using pictures and other content. Additionally, the tool can be integrated into various eCommerce platforms, such as Shopify, Salesforce, and Magento.
5: Power Reviews
Power Reviews is another powerful platform specializing in collecting and distributing content created by users to grow the business efficiently. The platform focuses on gaining the consumer’s confidence, increasing the conversion rate, and increasing sales.
It lets users gather information about reviews, ratings and images, videos, and social curation. It gives you every tool you require to gather and present the most favourable reviews to boost confidence in buyers.
Furthermore, Power Reviews helps companies get 92 percent greater sales and 65 percent better conversion rates with 108% more visitors.
Power Reviews also provides displays with detailed designs and a 3.2X quicker load speed to draw more customers and drive sales for your company.
Your content can be extended to multiple other platforms, including Amazon, Facebook, Google, etc. A sophisticated analytics tool can help evaluate the effectiveness of every review and your competitors’ content to increase your profits.
6: Stamped
Stamped offers a variety of marketing options for eCommerce to increase customer loyalty to your brand. It lets you increase the size of your business by expanding your customer base, increasing profits, and enhancing the satisfaction of customers.
Additionally, the platform enables you to discover what customers think about your offerings to make better-informed decisions in the future.
The Stamped’s “loyalty and reward” function is designed to encourage your customers who are loyal and entices them to purchase more. It also allows you to incorporate customer-generated material on your website or advertisements to boost engagement and increase your brand’s visibility.
You can also share your most popular customer content on social media sites, including Facebook, Twitter, Instagram and more.
All online shopping platforms include Shopify, Woo Commerce, Big Commerce, Neto, and many more. It is possible to integrate them. For a thorough review of all opinions, Stamped includes an analysis tool that AI powers.
7: Feefo
Feefo is another popular customer feedback platform used for eCommerce, which has a number of powerful features to increase SEO by gathering more traffic and boosting engagement.
Like many other platforms, it sends emails to ask for feedback. The powerful “Insight” tool assists in monitoring your performance and the amount of reviews and conversions.
Furthermore, it is. Additionally, the Smart Themes feature assists consumers in locating their most relevant reviews. Through Feefo Hub, you can respond to reviews, create reports, and create campaigns.
In addition, it permits you to include the top review results in your Facebook ads. Additional features provided by Wiremo include an easy-to-use dashboard and eCommerce plugins, as well as integrations with apps and 24-hour support for customers.
Conclusion
Customer reviews have become an integral component of every company since they allow businesses to stay in constant contact with their customers and understand their requirements. Companies that rely on customer reviews are growing every day, and customer review management tools simplify their job. But choosing the most effective customer review tool isn’t simple, but we hope this blog can assist you in your search.
FAQ about Best Customer Review Platforms In 2022
What is the most comprehensive review platform?
Facebook Reviews and Ratings With greater than 2.7 billion monthly users, It’s the most extensive social network on the planet. It is also among the top 10 most popular websites worldwide for engagement on the internet.
What is the most popular review website?
63.6 per cent of customers think they’re likely to look up reviews through Google before going to an establishment, more than any other review site. Yelp comes in second place with 45.2 percent, followed by TripAdvisor and Facebook.
Where can I find reviews for companies?
- Glassdoor: The best employee stories
- Kununu: The most comprehensive and well-rounded information
- Comparably: Best comparison functionality
- InHerSight: The most female-friendly perspective
Do I need a Google account to leave a review?
It is unnecessary to have a Gmail account to leave a Google review. Customers do not have to sign up for an account to leave a review. Once you’ve educated your customers about this, you can have the possibility of a massive rise in studies and improved search engine results.13