In this Article, I’ll go over the essential information you need about How to Remove Facebook Reviews. There’s plenty to discuss, and I’ll be here for you. At the end of this Article, you’ll be able to rid yourself of negative Facebook reviews, report fake reviews, and perhaps even deactivate the entire system.
What are Facebook Reviews?
These are reviews by customers posted on the business’s Facebook Page. It is ideal for the reviews to be positive and show others, customers, how great it is to do transactions with the Company.
They differ from recommendations and ratings since they tend to be deeper. This means they could be beneficial to your Company or detrimental, depending on the type of review.
There will be instances when you have to take down reviews for some reason or other. It could be a fake one, for example, or even a fake review. It could also be wholly unsuitable and could cause harm to your Company.
The type of review you see here could be damaging to your business. This doesn’t mean that you’ll want to take down any reviews that can be perceived as negative, but. Further details on this will be forthcoming.
How to Remove Facebook Reviews?
Step 1: Comment on the review
On Facebook pages, the page’s owners cannot take down individual reviews by themselves. However, users can signal a review’s status to Facebook’s team of the need to remove reviews. However, they can only mark a review as a flag if it contains at least one other comment.
Commenting on reviews with negative comments is tricky – the issue must be handled with utmost diligence. Even if the review appears fake, the post should attempt to fix the issue.
When the genuine customers of your Company have read the review, they’ll realize that your Company has attempted to address the problem.
Step 2: Highlight the review
To mark a review as a review, click on the top-right of the page and click on the arrow that points downwards.
Select ‘Report post’ and then describe why you’re not allowing the review to be reviewed.
Step 3. Wait until Facebook’s team removes the review.
It could take time because their team has to go through the report by hand.
If Facebook’s team determines that the review violates any the Facebook’s Community Standards, they will eliminate it, and no record about the post will be kept.
How can I delete and Report fake Facebook Reviews?
Facebook should take down certain reviews and Recommendations immediately. For example, spammy posts and hate speech violate Facebook’s rules for community participation and are removed.
Additionally, reviews that are irrelevant to your Company, like reviews that do not mention you in any way, could be removed immediately. But false reviews may go undetected. Don’t worry. Here are a few tips to identify them.
Tips to identify fake reviews on Facebook
If you see untrue posts on Facebook, you should verify that they’re authentic. Examine your records to confirm that the transactions took place exactly as the reviewers claim.
Are there any customer records? Do your transaction logs line with the descriptions of their transactions? If not, you could be experiencing false Facebook reviews.
Fraudulent negative reviews may come from many sources: rival companies, angry old employees, spammers, individuals who post reviews on the wrong page for their business or Website, etc. Here are some ways to recognize frauds:
- Vague descriptions
- Reviewer has ties to the competitor (or an employee who was previously)
- A competitor to be recommended in the course of a complaint
Whatever the case, regardless of whether or not negative Facebook reviews are genuine, it is important to respond to every single one.
Start by apologizing. After that, you should mention that you cannot trace the person’s transaction. This is a signal to fake commenters that you’re on their side while showing your superior customer Service. Outright saying that the complaint is fake can backfire and make others less trusting of you.
Following a response, it’s time to file a report of the incident to the authorities. Here’s how:
How to report fake Facebook reviews
- Click on the Reviews tab on your business page.
- Click on the three dots horizontally on the right side of the screen.
- Select “Give Feedback on this recommendation.”
- You can also hit the “word bubble,” followed by the exclamation mark.
How to disable Facebook Reviews
Another option to get rid of the reviews on your Facebook page is more drastic. Although you cannot delete the individual Facebook reviews manually, it is possible to can eliminate all of them from your carrier.
It’s important to note that this doesn’t erase the slate clean. It just means that reviews won’t longer appear on your page for your business, preventing any person from leaving reviews in the future, no matter how good or negative.
How to get rid of all your Facebook reviews
However, this procedure is much simpler and doesn’t require any involvement from Facebook whatsoever. To delete your Facebook reviews in one clean sweep:
- Go to your Company’s page and ensure that you’re logged on to the page.
- Click the Settings button located at the top-right at the top of the page.
- To the right-hand corner of the page, choose ‘Templates and Tabs’ in the menu.
- To the right of the ‘Show Reviews,’ there’s an option to slide it. Select it to turn off this feature and select “Save” to confirm. Your reviews will not appear on the Facebook Business Page.
Why You Might Not Want to Remove Negative Reviews
Although there will be negative reviews you’d like to take off your page, the reality is that negative reviews can positively affect your Company.
If you have genuine negative reviews posted on your page and respond to them, it shows prospective clients and clients that you’re authentic. In responding to those negative reviews, you’re also showing them that you’re proactive and responsive to social media.
People who read the reviews and their responses will realize that even bad experiences regarding the Company aren’t as bad, and they can still deal with your Company.
If you’re concerned about negative reviews, you should consider using the Podium. It is a good alternative to make it simpler for you to find reviews.
Although Facebook reviewers can help your SEO ranking and permit customers to leave positive reviews, There are times when the best option is to disable the feature completely.
This will allow you to take the time to think about rebuilding your reviews Base. Determine the issue, solve it, and be back more prepared than ever before.
FAQ – How to Remove Facebook Reviews?
Can I Delete Reviews From My Facebook Page?
You can remove reviews from Facebook pages. You can disable reviews on Facebook pages or make specific recommendations if they are authentic reviews.
How To Remove The Reviews Tab From A Facebook Page?
It is possible to remove reviews from your page through the Facebook page’s settings or click on the Edit tabs option on the homepage of the Facebook page.